Losing a PIN number can be a nightmare for anyone, especially when it comes to accessing important financial information. In this case, losing the IDBI Forex PIN number can cause a lot of inconvenience to the user. However, there is no need to worry as there are a few ways to retrieve the PIN number. In this article, we will discuss the steps to retrieve the IDBI Forex PIN number.
IDBI Bank is one of the leading banks in India that offers a wide range of financial services to its customers. One of the services provided by the bank is the IDBI Forex card, which is a prepaid travel card that can be used for transactions in foreign currency. The card comes with a PIN number that is required to access the funds on the card. Losing the PIN number can be a challenging situation, but there are ways to retrieve it.
Method 1: Online Retrieval
One of the easiest ways to retrieve the PIN number is through the online banking portal of IDBI Bank. If you have registered for internet banking services, you can follow the steps below to retrieve the PIN number:
Step 1: Visit the IDBI Bank website and log in to your internet banking account.
Step 2: Click on the “Forex Card” tab and select “Regenerate ATM PIN”.
Step 3: Enter the details of your Forex card, including the 16-digit card number, expiry date, and CVV number.
Step 4: Enter the OTP (One-Time Password) received on your registered mobile number.
Step 5: Follow the instructions on the screen to set a new PIN number for your Forex card.
Method 2: Customer Care
If you are not registered for internet banking services or facing any issues with the online retrieval process, you can contact the customer care of IDBI Bank to retrieve the PIN number. The bank has a dedicated helpline number for Forex card-related queries. Follow the steps below to retrieve the PIN number through customer care:
Step 1: Dial the customer care helpline number of IDBI Bank (1800-209-4324 or 022-67719100).
Step 2: Select the option for Forex card-related queries.
Step 3: Provide the necessary details of your Forex card, including the 16-digit card number, expiry date, and CVV number.
Step 4: Authenticate yourself by providing your customer ID or account number.
Step 5: Follow the instructions given by the customer care executive to retrieve the PIN number.
Method 3: Branch Visit
If you are not able to retrieve the PIN number through online or customer care methods, you can visit the nearest IDBI Bank branch to retrieve the PIN number. Follow the steps below to retrieve the PIN number through a branch visit:
Step 1: Visit the nearest IDBI Bank branch with your Forex card and valid identity proof.
Step 2: Meet the bank executive and inform them about the loss of your PIN number.
Step 3: Provide the necessary details of your Forex card, including the 16-digit card number, expiry date, and CVV number.
Step 4: Authenticate yourself by providing your customer ID or account number.
Step 5: Follow the instructions given by the bank executive to retrieve the PIN number.
Conclusion
In conclusion, losing the IDBI Forex PIN number can be a daunting situation for any user. However, there are ways to retrieve the PIN number, including online retrieval, customer care, and branch visit. It is recommended to keep the PIN number safe and secure to avoid such situations. In case of any further queries or issues, do not hesitate to contact the customer care of IDBI Bank for assistance.
