HDFC Bank is one of the leading banks in India. It offers a range of banking and financial services to its customers, including the HDFC Forex Card. The HDFC Forex Card is a prepaid card that can be used to make transactions in foreign currencies. It is a convenient way to carry money while traveling abroad. However, there are times when the card may get blocked, which can cause inconvenience to the cardholder. In this article, we will explain how to unblock the HDFC Forex Card.
Reasons for blocking the HDFC Forex Card
There are several reasons why the HDFC Forex Card may get blocked. Some of the common reasons are:
1. Insufficient balance: If the balance in the HDFC Forex Card is insufficient to make a transaction, the card may get blocked.
2. Incorrect PIN: If the cardholder enters an incorrect PIN several times, the card may get blocked for security reasons.
3. Suspicious transactions: If there are any suspicious transactions made using the HDFC Forex Card, the card may get blocked for security reasons.
4. Expired card: If the HDFC Forex Card has expired, it may get blocked.
Steps to unblock the HDFC Forex Card
If the HDFC Forex Card is blocked, the cardholder can follow the below steps to unblock it:
Step 1: Contact HDFC Bank customer care
The first step is to contact HDFC Bank customer care. The customer care executive will ask for the card number, customer ID, and other details to verify the cardholder’s identity. Once the verification is done, the executive will unblock the card.
The HDFC Bank customer care number is 1800 266 4332.
Step 2: Visit the HDFC Bank branch
If the cardholder is unable to unblock the HDFC Forex Card using the customer care number, they can visit the HDFC Bank branch. The cardholder should carry their passport, visa, and other valid documents for identity verification. The HDFC Bank executive will unblock the card after verifying the cardholder’s identity.
Step 3: Use the HDFC Bank net banking or mobile banking
If the cardholder has HDFC Bank net banking or mobile banking, they can unblock the HDFC Forex Card using the following steps:
1. Login to HDFC Bank net banking or mobile banking.
2. Click on the “Cards” tab.
3. Select “Debit Cards” or “Forex Cards.”
4. Click on “Request” and select “Regenerate IPIN.”
5. Enter the card number and select the option “I want to generate a new IPIN.”
6. Follow the instructions on the screen to generate a new IPIN.
7. Once the new IPIN is generated, the HDFC Forex Card will be unblocked.
Conclusion
The HDFC Forex Card is a convenient way to carry money while traveling abroad. However, it may get blocked due to various reasons. The cardholder can follow the above steps to unblock the HDFC Forex Card. It is advisable to keep a sufficient balance in the card, use the correct PIN, and avoid suspicious transactions to avoid blocking the card.
