HDFC Bank is one of the leading banks in India, offering a wide range of banking and financial services to its customers. The bank offers HDFC Forex Cards that are prepaid foreign currency cards designed to make your international travel hassle-free. These cards can be easily reloaded, and you can use them to withdraw cash or shop abroad.
To access your HDFC Forex Card account, you need to log in to the bank’s website using your login ID and password. In case you forget your password, you can reset it by entering your registered email ID and answering the secret question. However, if you forget the answer to your secret question, you will not be able to reset your password and access your account. In this article, we will guide you on how to retrieve your secret question answer in HDFC Forex login.
Step 1: Visit the HDFC Bank website
The first step is to visit the HDFC Bank website at www.hdfcbank.com. On the homepage, click on the “Login” button, which is located at the top right corner of the page.
Step 2: Select ‘Forex Card Login’
Once you click on the “Login” button, a drop-down menu will appear. From the menu, select “Forex Card Login” and click on it.
Step 3: Click on ‘Forgot Password’
On the Forex Card login page, you will see a “Forgot Password” link. Click on it.
Step 4: Enter your Forex Card details
In the next step, you will be asked to enter your Forex Card details, such as your Forex Card number, expiry date, and CVV number. Enter these details correctly and click on the “Next” button.
Step 5: Verify your identity
After entering your Forex Card details, you will be asked to verify your identity. HDFC Bank provides two options for identity verification – through registered email ID or registered mobile number. Select the option that you prefer and enter the required details.
Step 6: Retrieve your secret question answer
After verifying your identity, you will be asked to retrieve your secret question answer. In case you have forgotten the answer to your secret question, click on the “Forgot Answer” link. You will be asked to enter your Forex Card details once again.
Step 7: Choose a new secret question and answer
Once you have verified your identity, you will be asked to choose a new secret question and answer. Choose a question that is easy for you to remember but difficult for others to guess. Also, ensure that your answer is unique and not easily guessable.
Step 8: Reset your password
After choosing a new secret question and answer, you can reset your password and log in to your HDFC Forex Card account.
In conclusion, forgetting the answer to your secret question can be a frustrating experience. However, with the steps outlined above, you can easily retrieve your secret question answer and reset your password. Make sure to choose a strong and unique answer to your secret question to avoid any inconvenience in the future.
