HDFC Bank offers a range of forex cards to its customers for travel purposes. Forex cards are prepaid cards that can be loaded with foreign currency before travelling abroad. These cards can be used for various purposes such as shopping, dining, and withdrawing cash from ATMs. HDFC forex cards are known for their safety, convenience, and ease of use. One of the essential features of a forex card is to check the balance, which can be done in multiple ways. In this article, we will discuss the various methods of checking the balance in HDFC forex cards.
Method 1: Online
One of the easiest ways to check the balance in an HDFC forex card is through the bank’s online portal. Here are the steps to follow:
Step 1: Visit the HDFC Bank website and log in to your account using your user ID and password.
Step 2: Once you have logged in, select the ‘Cards’ option from the menu.
Step 3: Under the ‘Cards’ section, select the ‘Forex Cards’ option.
Step 4: Here, you will be able to see all the details of your forex card, including the remaining balance.
Method 2: Mobile App
HDFC Bank also offers a mobile app that can be used to check the balance in your forex card. Here are the steps to follow:
Step 1: Download and install the HDFC Bank mobile app on your smartphone.
Step 2: Log in to the app using your user ID and password.
Step 3: Once you have logged in, select the ‘Forex Cards’ option from the menu.
Step 4: Here, you will be able to see all the details of your forex card, including the remaining balance.
Method 3: SMS
HDFC Bank also offers an SMS service that can be used to check the balance in your forex card. Here are the steps to follow:
Step 1: Send an SMS to 5676712 from your registered mobile number.
Step 2: The SMS should be in the following format: ‘BAL(space)Last six digits of your card number.’
Step 3: You will receive an SMS with the remaining balance in your forex card.
Method 4: Customer Care
If you are unable to check the balance in your forex card using any of the above methods, you can contact HDFC Bank’s customer care for assistance. Here are the steps to follow:
Step 1: Call HDFC Bank’s customer care at 1800-266-4332.
Step 2: Follow the IVR prompts and select the option for forex card balance enquiry.
Step 3: You will be connected to a customer care executive who will assist you in checking the balance in your forex card.
Conclusion
Checking the balance in an HDFC forex card is a simple process that can be done through various methods. Customers can check the balance online, through the mobile app, by sending an SMS, or by contacting customer care. These methods are convenient, safe, and ensure that customers always have access to their forex card balance, which is essential when travelling abroad.
