HDFC Bank offers a range of prepaid forex cards for customers traveling abroad. These cards are a convenient and safe way to carry foreign currency while traveling. In case of loss or theft of the card, HDFC Bank provides a backup card to ensure that the customer’s travel plans are not disrupted. In this article, we will discuss in detail how to activate backup HDFC forex card.
Step 1: Contact HDFC Bank Customer Care
In case of loss or theft of the primary HDFC forex card, the customer should immediately contact HDFC Bank customer care. The customer care executive will guide the customer through the process of blocking the primary card and activating the backup card. The customer care executive will also provide the customer with the activation code for the backup card.
Step 2: Log in to HDFC NetBanking
Once the customer has the activation code for the backup card, the next step is to log in to HDFC NetBanking. The customer can log in using their customer ID and password. If the customer does not have a NetBanking account, they can register for one on the HDFC Bank website.
Step 3: Select the Card Activation Option
After logging in to NetBanking, the customer should select the ‘Cards’ tab and then click on the ‘Active Cards’ option. The customer will then be directed to a page where they can activate their backup forex card.
Step 4: Enter the Activation Code
On the card activation page, the customer should enter the activation code provided by the HDFC Bank customer care executive. The customer should then click on the ‘Submit’ button.
Step 5: Set the ATM PIN
Once the activation code is verified, the customer will be asked to set an ATM PIN for the backup forex card. The customer should choose a PIN that is easy to remember but difficult for others to guess. It is important to note that the same PIN cannot be used for both the primary and backup forex cards.
Step 6: Check the Card Details
After setting the ATM PIN, the customer should check the details of the backup forex card, such as the card number and expiry date, to ensure that they have been activated correctly.
Step 7: Use the Backup Forex Card
Once the backup forex card is activated, the customer can use it to withdraw cash from ATMs, make purchases at POS terminals, and check their card balance. It is important to keep the backup card and the primary card in separate places to avoid loss or theft of both cards at the same time.
In conclusion, activating a backup HDFC forex card is a simple process that can be done through HDFC NetBanking. The customer should contact HDFC Bank customer care immediately in case of loss or theft of the primary card, to ensure that their travel plans are not disrupted. By following the above steps, the customer can activate their backup forex card and use it safely and conveniently while traveling abroad.
