Axis Bank is one of the most reputed banks in India that offers a range of financial products and services to its customers. The Axis Bank Forex Card is one such product that is designed to provide convenience and ease of use to customers who frequently travel abroad. The Forex Card is a prepaid card that can be loaded with foreign currency to use for transactions while traveling. However, there may come a time when you need to close your Axis Bank Forex Card. In this article, we will explain in detail how to close Axis Bank Forex Card.
Step 1: Check the balance on your Forex Card
Before you proceed to close your Forex Card, it is essential to check the balance on your card. You can do this by logging into your Axis Bank Internet Banking account or by contacting Axis Bank customer care. It is important to note that you cannot close your Forex Card if there is any balance on it.
Step 2: Redeem the balance on your Forex Card
Once you have checked the balance on your Forex Card, the next step is to redeem the balance. You can redeem the balance on your Forex Card by converting it to Indian Rupees. To do this, you need to log in to your Axis Bank Internet Banking account and select the ‘Forex’ option from the menu. Then, click on the ‘Redeem’ button and follow the instructions to complete the process.
Step 3: Call Axis Bank customer care
After you have redeemed the balance on your Forex Card, the next step is to call Axis Bank customer care to request for the closure of your Forex Card. You can call Axis Bank customer care on their toll-free number 1800-209-5577 or their non-toll-free number 022-67987700. Once you are connected to a customer care executive, you need to provide your Forex Card details and request for the closure of your card.
Step 4: Provide the necessary documents
Once you have requested for the closure of your Forex Card, the customer care executive will ask you to provide some documents to complete the process. You will need to provide a copy of your Forex Card, your passport, and your PAN card. You may also be asked to provide a written request for the closure of your Forex Card.
Step 5: Confirm the closure of your Forex Card
After you have provided all the necessary documents, the customer care executive will confirm the closure of your Forex Card. They will also provide you with a reference number for your closure request. It is important to note down this reference number for future reference.
Step 6: Destroy your Forex Card
Once you have confirmed the closure of your Forex Card, the final step is to destroy your card. You can do this by cutting your Forex Card into several pieces and disposing of them in a safe manner.
In conclusion, closing an Axis Bank Forex Card is a straightforward process that can be completed in a few easy steps. It is important to check the balance on your card and redeem the balance before requesting for the closure of your card. You can then call Axis Bank customer care, provide the necessary documents, and confirm the closure of your card. Finally, you need to destroy your Forex Card to ensure that it cannot be misused. By following these simple steps, you can successfully close your Axis Bank Forex Card.
