UCI-Limited is a company that was formed in 2012 and offers Forex trading services. UCI is based in Australia and claims to offer a service of the highest quality. Here, we’ll take a deeper look at their website and offerings to see what they really offer.
Account Types
To be completely honest, we really have no idea how the accounts with UCI-Limited work, and when talking to their support team, it doesn’t really sound like they do either. There are a mix of account types from seemingly investment style accounts to trading accounts, however, we are unsure which is which and the information kind of blends into one another. It is hard for us to give any details, only one account has a deposit limit, another has a monthly withdrawal fee as a feature which is a pretty strange one, so we can not comment more on the account types.
We attempted to open a new account in order to get some more clarification, however, our account is still awaiting activation from a member of the UCI-Limited team. The only concrete information that we did get was that you can trade with their accounts, not the most helpful information for a forex broker.
Platforms
UCI-Limited currently offers MetaTrader 4 (MT4) as their only trading platform, which it may not offer a lot of choices, the platform that they have selected is one of the best and most used platforms. MetaTrader 4 is available on multiple platforms including PC, Mac, iOS devices and Android devices. MetaTrader 4 is a flexible solution and is compatible with hundreds if not thousands of expert advisors and indicators.
Leverage
As with the account type, there is very little information regarding this, we are unable to find information on the maximum leverage, but also the minimum.
Trade Sizes
You have probably already guessed it, yep, there is little to no information available in regards to trade size. Most brokers and trading platforms allow 0.01 lots (micro lot) as a minimum so we would be assuming the same here. We can not comment on the maximum though.
Trading Costs
The majority of this review is simply us telling you that we do not understand the information, things like spread and commissions are nowhere to be found.
Assets
The accounts section simply states CFD trading, so how many assets and which ones will remain a mystery to us.
Spreads
Spreads are another thing that is pretty unknown, so all we can say is that we have no idea. This lack of information isn’t a great sign.
Minimum Deposit
The only information that can be found on the site is in regard to their ProfitMatic account, which has a minimum deposit of $5,000 which is relatively high when it comes to a forex account.
Deposit Methods & Costs
We found a little bit of information in regards to this, we found that UCI-Limited currently accepts Visa and MasterCard, that is all we could find though, there is no information in regards to deposit fees.
Withdrawal Methods & Costs
There is no mention of withdrawal costs, however, in terms of methods, we would assume they are the same as the deposit methods, Visa and MasterCard. There is a single mention of a month withdrawal fee on the VIP account, but we have no idea what this actually entails.
Withdrawal Processing & Wait Time
As with the majority of other information, we are unable to find anything in regards to waiting times or withdrawal processing times.
Bonuses & Promotions
There are no bonuses currently available with UCI-Limited.
Educational & Trading Tools
The education section isn’t really an education section, it is simply four questions being answered, apart from that it appears that UCI-Limited does not offer any form of education or helpful tools.
Customer Service
There are a number of different ways to contact UCI-Limited, they have a phone number and an email address, along with a postal address and online contact form. We used the contact form and got a response within a few hours, however, their response wasn’t very helpful and made it seem like they didn’t really understand how their accounts worked either, that is never a good sign.
Demo Account
No demo accounts currently available which is a shame.
Countries Accepted
No information is currently available in regards to which countries can use UCI-Limited.
Conclusion
The fact that we do not know how the accounts work, and the fact that the support team over at UCI-Limited also do not seem to understand them, we will be advising people to steer clear and go for a more traditional style broker. If UCI-Limited wants a bigger customer base, they need to make information about them and their services a little more accessible and clear.
UCI-Limited seems like more of an investment firm than a broker, however, we were assured by the support team, that you can also trade with them.
We hope you liked this review, if you did, be sure to check out some others in order to help find the perfect broker for you.
One reply on “UCI Limited Review”
Hello,
I just found this article about UCI Limited and I’m very worried because my father made an investment of 5,000 USD in September 2019, he requested a withdrawal some weeks ago and the financial advisors stopped answering his emails and phone calls. It seems like they are hiding and we have not received any support from the customer service department, it has been so frustrating and we are desperate to get the money back.
If you have any suggestion or have heard of someone in the same situation please let me know, we don’t know what to do right now.