Forex balikbayan boxes are a popular way to send goods and important items from one country to another, especially among Filipino expatriates. These boxes are typically shipped through a cargo company, such as Forex Cargo, which provides tracking services. Tracking your balikbayan box is important to ensure its safe and timely delivery. Here are some steps on how to track your Forex balikbayan box.
Step 1: Obtain your tracking number
When you send your balikbayan box through Forex Cargo, you will be given a tracking number. This number is unique to your shipment and is used to track its progress from the time it leaves the origin country until it reaches its destination. You can obtain your tracking number from the Forex Cargo website or from the cargo company’s customer service representative.
Step 2: Check the status of your shipment online
Once you have your tracking number, you can go to the Forex Cargo website to check the status of your shipment. On the homepage, you will see a “Track Your Box” section. Enter your tracking number in the box provided and click on the “Track” button. The website will then display the current status of your shipment, including its location and estimated delivery date.
Step 3: Contact customer service
If you are unable to track your balikbayan box online or if you have any questions about your shipment, you can contact Forex Cargo’s customer service. The company has a toll-free number that you can call to speak to a representative. Alternatively, you can send an email to the company’s customer service department. Make sure to have your tracking number ready when you contact customer service.
Step 4: Follow up with the recipient
If you are sending a balikbayan box to someone else, it is important to follow up with the recipient to ensure that the box has been delivered. Once your balikbayan box has been delivered, the recipient will need to sign for it. You can ask the recipient to send you a picture of the signed delivery receipt as proof of delivery. Alternatively, you can contact Forex Cargo’s customer service to confirm that the box has been delivered.
Step 5: Be patient
Shipping a balikbayan box can take anywhere from a few weeks to a few months, depending on the destination country and the shipping method. It is important to be patient and to track your shipment regularly to ensure that it is progressing as expected. If you are concerned about the status of your shipment, don’t hesitate to contact Forex Cargo’s customer service for assistance.
In conclusion, tracking your Forex balikbayan box is essential to ensure its safe and timely delivery. Follow these steps to track your shipment and don’t hesitate to contact customer service if you have any questions or concerns. With a little patience and diligence, you can ensure that your balikbayan box arrives at its destination in good condition and on time.
