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How to report stolen my axis bank forex card?

Axis Bank is one of the largest private banks in India that offers various financial products and services to its customers. One of the widely used products is the Axis Bank Forex Card, which is a prepaid card that can be used for various financial transactions, including foreign currency transactions. However, in case of a stolen card, it is essential to report it immediately to avoid any fraudulent transactions. In this article, we will guide you on how to report a stolen Axis Bank Forex Card.

Step 1: Contact Axis Bank Customer Care

The first step to report a stolen Axis Bank Forex Card is to contact the Axis Bank customer care. You can call the customer care number, which is available on the Axis Bank website or on the back of your card. The customer care executive will ask for your card details, such as card number, name, and date of birth, to verify your identity.

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Step 2: Block the Card

Once your identity is verified, the customer care executive will block your Forex Card immediately to prevent any further unauthorized transactions. It is essential to block the card as soon as possible to avoid any financial loss.

Step 3: Register a Complaint

After blocking the card, the customer care executive will ask you to register a complaint with the Axis Bank. You can do this by visiting the nearest Axis Bank branch or by filling an online complaint form available on the Axis Bank website. It is essential to provide all the necessary details, such as the date and time of losing the card, the location where the card was lost, and any other relevant information.

Step 4: Provide the Required Documents

Axis Bank may ask for some documents to complete the process of blocking the card and investigating the matter. The documents may include a copy of your passport, a copy of your Forex Card, and a copy of your FIR (First Information Report) filed with the police in case of theft. Make sure to provide all the necessary documents as soon as possible to avoid any delay in the resolution process.

Step 5: Follow up with Axis Bank

After registering the complaint and providing the necessary documents, it is essential to follow up with Axis Bank regularly to know the status of your complaint. You can contact the customer care or visit the nearest Axis Bank branch to get the latest update on your complaint.

In conclusion, reporting a stolen Axis Bank Forex Card is a simple and straightforward process. It is essential to block the card as soon as possible to avoid any financial loss. Furthermore, providing all the necessary documents and following up with Axis Bank regularly will help in resolving the matter quickly. Remember to keep your Forex Card details safe and secure to avoid any such incidents in the future.

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