A forex card is a prepaid card that can be used for making transactions in foreign currency. HDFC Bank offers forex cards to its customers for their travel needs. These cards come with various benefits such as zero cross-currency fees and emergency assistance. However, it is important to know when your HDFC forex card has expired to avoid any inconvenience while travelling abroad. In this article, we will discuss how to know if an HDFC forex card has expired.
1. Check the expiry date on the card
The easiest way to know if your HDFC forex card has expired is to check the expiry date printed on the card. The expiry date is usually mentioned on the front or back of the card in a format like MM/YY (month/year). If the expiry date has passed, your card has expired, and you need to get a new one.
2. Contact HDFC Bank customer care
If you are unsure about the expiry date or cannot find it on the card, you can contact HDFC Bank customer care. The customer care representative will assist you in checking the expiry date and let you know if your card has expired.
3. Check your account online
If you have an HDFC Bank account, you can check the expiry date of your forex card online. Login to your account using your net banking credentials and navigate to the forex card section. You will find the expiry date of your card along with other details like balance and transaction history.
4. Look for expiry alerts
HDFC Bank sends expiry alerts to its customers via SMS and email. If you have provided your contact details to the bank, you will receive an alert before the expiry of your card. The alert will remind you to renew your card before it expires.
What to do if your HDFC forex card has expired?
If your HDFC forex card has expired, you cannot use it for making transactions. You need to get a new card from the bank. Here’s what you need to do:
1. Contact HDFC Bank customer care
Contact HDFC Bank customer care and inform them that your forex card has expired. The representative will guide you through the process of getting a new card.
2. Apply for a new forex card
You can apply for a new forex card online or by visiting the nearest HDFC Bank branch. Fill in the application form, submit the required documents and make the payment. Your new forex card will be delivered to your registered address within a few working days.
3. Transfer the balance
If there is a balance left on your expired forex card, you can transfer it to your new card. Contact HDFC Bank customer care and request for a balance transfer. You will be asked to provide the details of your old and new forex cards. The balance will be transferred to your new card within a few hours.
In conclusion, knowing the expiry date of your HDFC forex card is important to avoid any inconvenience while travelling abroad. You can check the expiry date on the card, contact customer care, check your account online or look for expiry alerts. If your card has expired, apply for a new card and transfer the balance from the old card to the new one.
